OpenCounter.com is a SaaS platform that sells permitting and licensing software to city governments. If you're wondering whether it's a legitimate business, the evidence strongly says yes. The domain has been registered for 22 years, which is a strong sign of stability. The company displays an about page, contact information, and links to social media — all transparency signals that a real organization would provide. Security-wise, the site uses modern encryption and browser protections, so your data is safe when you interact with it. There are no blacklist flags or malware warnings. While opencounter.com doesn't have a Trustpilot profile, that's normal for a B2B government software vendor. The lack of a Wayback Machine history is a minor curiosity, but given the domain's age and the overall positive signals, it's not a red flag. For someone evaluating whether to trust this company for a partnership or purchase, the site passes all the basic checks. OpenCounter reviews from real customers (like Cincinnati and Orlando) are featured on the site, and the company was recently acquired by Accela, a major player in civic technology — that acquisition itself lends credibility. If you're a city official or developer looking into this software, you can proceed with confidence.
In plain English
OpenCounter is a legitimate software company that helps local governments manage permits and licensing. With a 22-year-old domain, clear about page, and strong security practices, there's nothing to suggest it's anything other than a real business. You can trust that what you see is what you get.
Where the score comes from
Strong security setup: modern TLS, properly configured browser protections, and no malware flags. This is exactly what you'd expect from a legitimate software company.
The domain is 22 years old and registered through Amazon Registrar, which is reputable. The WHOIS doesn't show the owner's name, but the site itself has a detailed about page and team info, so you know who runs it.
No blacklist issues and a long online history, but the lack of Wayback Machine snapshots is a minor oddity for a site this old. Still, nothing here suggests bad behavior.
The site clearly describes what it does, lists contact info, and links to social media. You can find the company's story and team without digging.
Privacy policy and terms of service are present and easy to find. For a US-based SaaS company, that covers the essentials.
Solid technical foundation: fast hosting, secure email authentication, and proper DNS setup. Everything points to a well-maintained site.
What we checked
Run this site? Show your score.
Add a trust badge so visitors can see your live score for themselves.
Get your badge →