PackBall.com has been online since 2016 and shows signs of a real business: it publishes an Impressum with company details, a privacy policy, and terms of service. That's more than many small sites bother to do, and it means there's an actual entity you could hold accountable if something goes wrong.
The site runs on Cloudflare with a valid certificate and strict email authentication, so your connection and any messages you send are protected. The biggest practical issue is that the site is built as a single-page app that loads content through JavaScript, making it tricky to find a contact page or social media profiles without actually browsing around in a browser. That lack of easy transparency is worth noting, but it's not unusual for a niche or early-stage project.
If you're wondering whether PackBall.com is a scam, the signals lean toward no. It's been around nearly a decade, has no blacklist entries, and hasn't been flagged by Google's threat systems. The one technical blemish is that the server still accepts old TLS versions that browsers stopped supporting years ago. That's a minor security gap, not a sign of fraud. Unless you're planning to send sensitive financial information, PackBall.com is a site you can use with reasonable confidence — just poke around the interface first to make sure you're comfortable with how they handle contact and support.