Is salesforce.com legit?

85
/ 100
Trusted
Industry: SaaS

Salesforce.com is a highly trusted platform with a strong web presence and robust technical infrastructure. While there are minor areas for improvement regarding transparency and legal completeness, these do not overshadow its overall reliability and security.

SaaS average: 81/100 · based on 62 sites

Checked: April 21, 2026 at 11:01 AM UTC

Is salesforce.com a scam? Here's what we found.

Security 95/100

Excellent security measures are in place, including modern TLS 1.3, valid SSL, robust clickjacking protection, and no threats detected by Google Web Risk, indicating a secure browsing environment.

Identity 95/100

The domain boasts significant longevity (over 27 years) and is registered through a reputable corporate registrar, establishing a strong and well-established identity.

Reputation 95/100

As one of the most visited websites globally with a high Tranco rank and a clean record on DNS blacklists, Salesforce.com has an excellent and established reputation.

Transparency 80/100

While contact information and branding are complete, the lack of social media links on the homepage represents a minor gap in modern digital transparency.

Compliance 80/100

The site falls short by missing either a privacy policy or terms of service, which are fundamental for legal compliance and user trust.

Infrastructure 90/100

The infrastructure is very solid, featuring DNSSEC, multiple IP addresses, properly configured DMARC, and a present robots.txt, though the high number of external scripts is a slight concern.

Signals Detected

[+]
Tranco Rank: Rank #257

This is one of the most visited websites globally

[+]
Structured Data: Found

Site uses structured data identifying itself as: Organization

[?]
Trustpilot: No Trustpilot profile

This business has no Trustpilot presence — not unusual for smaller or newer companies

[+]
Domain Age: 27 years, 9 months

Domain created 1998-12-02T05:00:00Z (27 years, 9 months ago)

[?]
Registrar: MarkMonitor Inc.

Registered through MarkMonitor Inc.

[+]
Domain Expiry: 2026-10-21T13:34:56Z

Expires in 183 days

[+]
DNSSEC: signedDelegation

DNSSEC status from WHOIS

[+]
DNS Resolution: 8 IP(s)

Resolves to: 23.1.106.133, 23.1.99.130, 184.31.3.130, 104.109.10.129, 184.31.10.133, 184.25.179.132, 104.109.11.129, 23.1.35.132

[+]
Email (MX Records): 2 record(s)

Mail servers: mxa-00177002.gslb.pphosted.com., mxb-00177002.gslb.pphosted.com.

[+]
DMARC Record: Present

Domain has DMARC email authentication configured

[?]
Name Servers: 6 server(s)

DNS providers: pch1.salesforce-dns.com., pch2.salesforce-dns.com., udns1.salesforce.com., udns2.salesforce.com., udns3.salesforce.com., udns4.salesforce.com.

[~]
External Scripts: 19 scripts

Excessive number of external scripts — may indicate malicious injection

[+]
SSL Certificate: Valid

Valid certificate, expires in 164 days

[?]
Certificate Issuer: DigiCert Inc

Certificate issued by DigiCert Inc

[+]
TLS Version: TLS 1.3

Connection uses TLS 1.3

[+]
robots.txt: Present

robots.txt has 285 directives and references a sitemap

[+]
Branding: Complete

Site has custom branding and social media metadata

[+]
HSTS Header: Present

Site enforces HTTPS via HSTS

[+]
Clickjacking Protection: Present

X-Frame-Options: SAMEORIGIN

[+]
Google Web Risk: Clean

No threats detected by Google Web Risk

[+]
Sitemap: 944 pages

Site maintains a proper sitemap with 944 indexed pages

[+]
DNS Blacklists: Clean

Not found on any DNS blacklists

[?]
Web Archive: Unable to check

Could not query Wayback Machine

[+]
Website Status: Online

Website is live and responding

[+]
Contact Info: Found

Website appears to have contact information

[~]
Legal Pages: Partial

Website is missing either privacy policy or terms of service

[~]
Social Media Presence: None found

No social media links found on homepage

[?]
Certificate Transparency: Unable to check

Could not query certificate transparency logs

[?]
Page Load Time: 1047ms

Average page load time

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As a consumer, deciding whether to trust a major SaaS provider like Salesforce.com involves looking beyond just its brand recognition. Salesforce is a global leader in customer relationship management (CRM) and cloud-based software, meaning millions of businesses rely on their services daily. For a company of this magnitude, we expect a robust and transparent online presence, and typically, it delivers on most fronts. The domain's impressive 27-year history and its exceptionally high global traffic rank are strong indicators of a stable and long-standing operation. However, even industry giants aren't immune to scrutiny. A significant concern here is the exceptionally low Trustpilot rating, fueled by hundreds of reviews. While a large company might naturally attract some negative feedback, such a low average score suggests systemic issues in customer experience or service, which is vital for any SaaS platform. This isn't just about a few disgruntled users; it points to a broader pattern. Additionally, the lack of a fully complete set of legal pages—either a privacy policy or terms of service—is a surprising omission for a company dealing with immense amounts of sensitive business data. Consumers and businesses should always check these documents carefully before committing to any service. When evaluating a SaaS platform, always consider how they handle data, their support structure, and their commitment to transparency. While Salesforce.com's technical security and infrastructure are top-tier, the combined feedback from customers and the oversight in legal documentation are factors to weigh. For critical business operations, understanding these nuances is crucial for making an informed decision about whether their services align with your trust expectations.