Is southwest.com legit?

79
/ 100
Mostly Safe
Industry: Travel

This site appears mostly safe, but users should exercise some caution due to a few concerning omissions. The lack of readily available contact information, social media links, and an incomplete set of legal pages are areas that need improvement for better user trust and transparency.

Travel average: 76/100 · based on 25 sites

Checked: April 27, 2026 at 11:37 PM UTC

Is southwest.com a scam? Here's what we found.

Security 85/100

The site has a strong security posture with a valid SSL certificate, modern TLS, HSTS, and a Content Security Policy. While a higher number of external scripts is noted, there are no immediate threats detected, and Google Web Risk shows it as clean.

Identity 90/100

With a domain almost 30 years old and registered through MarkMonitor, this site's identity is well-established and reputable, suggesting a long-standing and legitimate online presence.

Reputation 85/100

The site boasts a high Tranco Rank and is not found on any DNS blacklists, indicating a good general reputation. The absence of a Trustpilot profile is not a significant concern for a company of this size and nature.

Transparency 70/100

While the site has complete branding, the lack of easily accessible contact information and social media links on the homepage makes it less transparent than expected for a major enterprise.

Compliance 70/100

The partial legal pages, specifically the absence of either a privacy policy or terms of service, are a notable gap in meeting standard compliance expectations for user protection.

Infrastructure 90/100

The site demonstrates a robust infrastructure with proper DNS resolution, email authentication (SPF, DMARC), a well-maintained sitemap, and a fast page load time. DNSSEC being unsigned is a minor area for improvement.

Signals Detected

[+]
Tranco Rank: Rank #4026

This is a well-known, high-traffic website

[?]
Structured Data: None found

No structured data markup found

[~]
External Scripts: 20 scripts

Excessive number of external scripts — may indicate malicious injection

[+]
Domain Age: 29 years, 4 months

Domain created 1997-05-01T04:00:00Z (29 years, 4 months ago)

[?]
Registrar: MarkMonitor Inc.

Registered through MarkMonitor Inc.

[+]
Domain Expiry: 2027-05-02T04:00:00Z

Expires in 369 days

[+]
DNSSEC: unsigned

DNSSEC status from WHOIS

[?]
Trustpilot: No Trustpilot profile

This business has no Trustpilot presence — not unusual for smaller or newer companies

[?]
Certificate Transparency: Unable to check

crt.sh returned status 429

[+]
SSL Certificate: Valid

Valid certificate, expires in 123 days

[?]
Certificate Issuer: IdenTrust

Certificate issued by IdenTrust

[+]
TLS Version: TLS 1.2

Connection uses TLS 1.2

[+]
robots.txt: Present

robots.txt has 15 directives and references a sitemap

[+]
Sitemap: 172 pages

Site maintains a proper sitemap with 172 indexed pages

[+]
DNS Resolution: 2 IP(s)

Resolves to: 66.150.1.229, 208.94.155.99

[+]
Email (MX Records): 2 record(s)

Mail servers: mail02.wnco.com., outgoing.wnco.com.

[+]
SPF Record: Present

Domain has SPF email authentication configured

[+]
DMARC Record: Present

Domain has DMARC email authentication configured

[?]
Name Servers: 2 server(s)

DNS providers: ns-w11.southwest.com., ns-w21.southwest.com.

[+]
HSTS Header: Present

Site enforces HTTPS via HSTS

[+]
Content Security Policy: Present

Site has Content Security Policy configured

[+]
Google Web Risk: Clean

No threats detected by Google Web Risk

[+]
Branding: Complete

Site has custom branding and social media metadata

[+]
Website Status: Online

Website is live and responding

[~]
Contact Info: Not found

No obvious contact information found on homepage

[~]
Legal Pages: Partial

Website is missing either privacy policy or terms of service

[~]
Social Media Presence: None found

No social media links found on homepage

[+]
DNS Blacklists: Clean

Not found on any DNS blacklists

[?]
Web Archive: Unable to check

Could not query Wayback Machine

[+]
Page Load Time: 754ms

Fast page load

Embed This Badge

Own this site? Show visitors your trust score.

Trust badge for southwest.com
<a href="https://verified.fyi/review/southwest.com"><img src="https://verified.fyi/badge/southwest.com?size=medium&style=full&theme=dark" alt="southwest.com trust score — verified.fyi" /></a>
[![southwest.com trust score](https://verified.fyi/badge/southwest.com?size=medium&style=full&theme=dark)](https://verified.fyi/review/southwest.com)

Stay Safe Online

Good habits to protect yourself, no matter the scan result.

Use a password manager

Never reuse passwords across sites.

Enable two-factor authentication

Add a second layer of security to your accounts.

Check before you buy

Always verify unfamiliar stores before entering payment info.

When evaluating a travel website like southwest.com, the first thing to consider is its established presence. Major airlines operate at a scale where transparency and reliability are paramount. Southwest.com's domain has been active for over 28 years, a clear indicator of a long-standing, legitimate business, far exceeding what you'd see from a scam site. This kind of longevity in the travel sector suggests deep operational roots and continuous service. While the website boasts excellent technical security measures, including modern encryption and protection against web threats, we did note a few areas typical for such a large entity. The absence of immediately obvious contact information and social media links on the homepage can sometimes be a navigation choice rather than a red flag, as most major airline sites often centralize support within dedicated 'Contact Us' sections. However, missing or partial legal pages like a privacy policy or terms of service are more significant; users should always look for these to understand how their data is handled and the conditions of their purchase, especially with flight bookings. A reputable airline should always provide easy access to these critical documents to build full consumer confidence.