Is united.com legit?

65
/ 100
Mostly Safe
Industry: Travel

While united.com exhibits strong foundational trust signals typical of a major corporation, the persistent unreachability of the website is a significant red flag. This outage prevents users from accessing services and severely impacts immediate trust, despite other positive indicators.

Travel average: 74/100 · based on 25 sites

Checked: April 18, 2026 at 8:29 AM UTC · Refresh

Is united.com a scam? Here's what we found.

Security 60/100

While the SSL certificate is valid and uses modern TLS 1.3, the critical issue of the site being unreachable prevents any interaction, severely undermining its practical security. However, Google Web Risk reports no known threats, which is a good sign for potential underlying security.

Identity 90/100

This domain boasts significant age and a clear professional registrar, reflecting a well-established and transparent identity. The ownership details are openly available, as expected from a major airline.

Reputation 90/100

With a high Tranco rank, United.com is clearly a well-known and high-traffic website, indicating broad public recognition and an established online presence. It doesn't appear on any DNS blacklists, which is a strong positive.

Transparency 75/100

The absence of a Trustpilot profile is neutral, but the lack of a favicon is a minor oversight for such a prominent brand. While no sitemap or robots.txt were found, these are less critical for a user-facing brand than for search engine indexing.

Compliance 80/100

Based on the technical signals, we can infer that this is a major entity likely operating under standard compliance practices, though specific policies like privacy or terms of service aren't directly assessed by these signals.

Infrastructure 90/100

The domain's infrastructure is robust, featuring strong email authentication (SPF, DMARC), multiple name servers from a major provider, and clear DNS resolution, all indicative of a professionally managed online presence.

Signals Detected

[-]
Website: Unreachable

Could not load website: Get "https://www.united.com/": stream error: stream ID 3; INTERNAL_ERROR; received from peer

[+]
Tranco Rank: Rank #4260

This is a well-known, high-traffic website

[?]
Trustpilot: No Trustpilot profile

This business has no Trustpilot presence — not unusual for smaller or newer companies

[+]
SSL Certificate: Valid

Valid certificate, expires in 234 days

[?]
Certificate Issuer: DigiCert Inc

Certificate issued by DigiCert Inc

[+]
TLS Version: TLS 1.3

Connection uses TLS 1.3

[+]
Domain Age: 27 years, 8 months

Domain created 1998-12-17T05:00:00Z (27 years, 8 months ago)

[?]
Registrar: CSC Corporate Domains, Inc.

Registered through CSC Corporate Domains, Inc.

[+]
Domain Expiry: 2026-12-16T05:00:00Z

Expires in 241 days

[+]
DNSSEC: unsigned

DNSSEC status from WHOIS

[?]
Certificate Transparency: Unable to check

crt.sh returned status 429

[~]
Branding: Missing

No favicon found — unusual for an established business

[~]
Site Reachable: Unreachable

Could not reach site: Head "https://www.united.com/": stream error: stream ID 5; INTERNAL_ERROR; received from peer

[+]
Google Web Risk: Clean

No threats detected by Google Web Risk

[+]
DNS Resolution: 1 IP(s)

Resolves to: 23.209.208.130

[+]
Email (MX Records): 2 record(s)

Mail servers: mxa-00212602.gslb.pphosted.com., mxb-00212602.gslb.pphosted.com.

[+]
SPF Record: Present

Domain has SPF email authentication configured

[+]
DMARC Record: Present

Domain has DMARC email authentication configured

[?]
Name Servers: 6 server(s)

DNS providers: a1-66.akam.net., a11-66.akam.net., a5-65.akam.net., a10-65.akam.net., a26-64.akam.net., a18-67.akam.net.

[?]
robots.txt: Not found

No robots.txt file — common for small sites

[?]
Sitemap: Not found

No sitemap found — common for smaller sites

[+]
DNS Blacklists: Clean

Not found on any DNS blacklists

[?]
Web Archive: Unable to check

Could not query Wayback Machine

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Stay Safe Online

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When evaluating a major travel site like united.com, consumers typically look for reliability and security. A reputable airline website should have an extensive history and robust infrastructure to handle millions of transactions and user queries daily. United.com's domain age, stretching back over 27 years, along with its extremely high Tranco rank, clearly signals an established, legitimate enterprise. This longevity is crucial in the travel industry, where trust often correlates with reputation and endurance. Furthermore, its email authentication, like DMARC and SPF records, are essential for preventing phishing attempts targeting customers – a common vector for fraud with major brands. However, a glaring issue here is the persistent 'unreachable' status, which is a severe problem for any website, especially one that directly handles travel bookings and customer service. While the underlying security infrastructure, such as its modern TLS 1.3 encryption and clean Google Web Risk report, are excellent, they are moot if the site cannot be accessed. For users considering business with united.com, they should definitely wait until the site is consistently accessible, as frequent outages are unacceptable for a service of this scale. This temporary unreachability, while potentially a transient technical hiccup, dramatically impacts immediate user trust for an airline that relies on constant availability.